description
View and pay your bill online
automatic monthly bank draft
automatic monthly credit card payment
check by phone
even monthly payment program
Fidelity Express pay stations
deferred payment plan
submit change of address or phone
AGENCY ASSISTANCE
GENERAL SERVICE
REQUEST FORM

 

Manage Your Account > Agency Assistance

AGENCY ASSISTANCE

If you need help with your electric utility payments, funded financial assistance may be available. For more information, call the Social Service Agency in your county:

Angelina County:
Greater Eastex Community Action
Lufkin
936-639-4787 ph
936-639-4798 fax


Hardin County:
Hardin County Christian Care Center
Silsbee
409-385-2237 ph
409-385-2257 fax
Mon-Wed-Fri 10 a.m. to 2 p.m.

Kountze Christian Loving & Sharing Center
Kountze
409-246-4466

Program for Human Services
Orange
409-886-4338 ph
409-886-2849 admin
866-550-0282 toll free


Jasper County:
Tri-County Community Action
Woodville
409-283-7867


Liberty County:
Spirit of Sharing
Liberty
936-336-6602 ph
936-336-6787 fax
Mon-Wed-Fri 10 a.m. to 2:30 p.m.

Program for Human Services
Orange
409-886-4338 ph
409-886-2849 admin
866-550-0282 toll free

Montgomery County:
Montgomery County Emergency Assistance
Conroe
936-539-9211 ph
936-539-9239 fax
Mon-Fri 8 a.m. to 5 p.m.


Polk County:
Greater Eastex Community Action
Livingston
936-327-3011 ph
936-327-6480 fax

Salvation Army
emergency cases only-
Livingston
936-327-8113


San Jacinto County:
Greater Eastex Community Action
Coldspring
936-653-2342 ph
936-653-5494 fax


Trinity County:
Greater Eastex Community Action
Trinity
936-642-1462 ph
936-642-1058 fax
Mon-Fri 9 a.m. to 2 p.m.


Tyler County:
Tri-County Community Action
Woodville
409-283-7867 ph
409-283-7867 fax
Mon-Fri 9 a.m. to 3 p.m.


Walker County:
Brazos Valley Energy Housing Services
Bryan
979-799-0291ph
866-718-8932 tol free
979-779-9021 fax

Come Center
Huntsville
936-295-0691 ph

 


You may obtain additional information by contacting the:

Texas Department of Human Resources
701 West 51st St.
Austin, Texas 78752
Phone 512-443-3011

Public Utility Commission of Texas
7800 Shoal Creek Blvd., Suite 400N
Austin, Texas 78757
Phone 512-458-0100